Standard Delivery £3.95. Free delivery on all orders over £20. Orders May Be Affected by CoVid-19.

Delivery & Returns

Delivery Information

Standard UK Delivery: 3-5 working days

£3.95 & orders over £20 are delivered FREE of charge within the UK.

After your order, please allow up to 3- 7 business days for us to pick & pack your order. Then allow 3-5 business days delivery time.

After we have packed your order, you will receive an email once your order has been dispatched with your tracking number. After you have received this If your order does not arrive within the expected arrival time of 3-5 working days please contact us at hello@becauseimakid.co.uk and we will look into this for you.

​Please note that postage delays are unfortunately outside of our control. 

Please Note for orders to arrive by Christmas you must place it by the 10th December 2020.

 

Returns Information

We hope you love everything you order from us. However, if for any reason you’re unhappy with your purchase then you can return them to us with the exception of personalised items. To be eligible for a refund, simply return unwanted items within 30 days from the date of delivery with the order number and we’ll process this for you. You will have to bear the direct cost of returning the goods. When returning items, please retain proof of postage. Once we’ve received your return, we’ll process the refund within 5 working days.

We will not accept any returns that are not complete in the original packaging and are opened.

Please note that personalised items are excluded from our refund policy and cannot be returned.

If you are returning products that are either faulty or damaged, we ask that you send us an email at  hello@becauseimakid.co.uk with your order number & a photo as proof of damage. We will then confirm how to arrange for a refund to be processed or product replaced.

If you have a query that isn’t answered here, please contact hello@becauseimakid.co.uk

 

                        Packaging

Because I'm a Kid try to recycle packaging so your order may arrive in branded boxes different to the brand(s) you may have ordered. Be assured that our packers do everything they can to pack up your order so it arrives safely and undamaged.